FAQs - The ZS Traders

FREQUENTLY ASKED QUESTIONS

We offer a wide range of quality products including kids’ toys & care items, household & living essentials, bath essentials, kitchenware, health & fitness products, and beauty & cosmetics — all at affordable prices.
Yes. We carefully source our products from trusted suppliers to ensure safety, quality, and reliability. Kids’ items and personal care products meet applicable safety standards.
Orders are usually processed within 24–48 hours. Delivery typically takes 3–7 business days depending on your location.
Yes, Cash on Delivery is available for selected locations. Available payment options will be shown during checkout.
Yes. Once your order is shipped, tracking details will be sent to you via SMS or email.
Returns or exchanges are accepted for damaged, defective, or incorrect items. Requests must be made within the return period and items must be unused and in original packaging.
Yes. All beauty and cosmetic products sold at The ZS Traders are 100% original and sourced from reliable distributors.
Yes. Our kids’ toys and care products are selected with safety in mind and are suitable for children when used as directed.
Yes. We regularly offer discounts, bundle deals, and seasonal promotions. Check our website for the latest offers.
You can contact our support team through the contact page on thezstraders.com or via the provided phone number or email.